Documentation pages
Let readers send a quick positive or negative signal when a guide answers their question or leaves a gap.
Quick feedback
Sentiment-only feedback collection
LoopAware accepts feedback submissions with a sentiment signal even when the visitor does not write a message. That keeps low-friction reactions available without inventing a separate survey product.
When a full message is too much
A visitor may want to say that a page helped, confused them, or felt broken without explaining the whole context. Sentiment-only feedback gives operators a directional signal that can be interpreted with the source URL and traffic context.
LoopAware is still a feedback inbox, not an NPS suite or multi-step survey builder.
Useful patterns
Beta onboarding
Collect directional reactions on steps that may not deserve a full bug report.
Low-friction mobile flows
Pair sentiment with mobile screen context when typing a long message is inconvenient.
Limitations
- Sentiment alone does not explain root cause, so source context matters.
- It should not replace support ticket workflows that require replies and ownership.
- For product decisions, treat sentiment as a signal to inspect rather than a final answer.
Best fit
Use sentiment-only capture when the team wants the lowest possible feedback action and can review it beside richer messages.
Implementation checklist
- Confirm the LoopAware site allows the production origin or registered app that will collect feedback.
- Choose whether contact details, sentiment, page context, and widget appearance should be enabled for this workflow.
- Review the first submissions in the dashboard with the owner or team members responsible for follow-up.
Common questions
When should teams use this sentiment only feedback guide?
Collect lightweight positive or negative sentiment in LoopAware when visitors do not need to write a full feedback message. It is most useful when product feedback should stay connected to the same site, team, and dashboard as the rest of the customer signals.
What should teams verify after setup?
Confirm the workflow is tied to the correct LoopAware site, then check the first dashboard records with the people who will act on them.