Register the app
Create a mobile app registration for the site with platform, application identifier, and display name.
Mobile feedback
Mobile feedback for React Native and Expo apps
LoopAware helps product teams collect feedback from native screens without mixing it up with browser widget messages. The React Native client submits feedback through a registered mobile app and stores screen, app version, build, environment, and bounded context with the message.
When mobile feedback needs its own path
A web feedback widget can explain what happened on a marketing page, but mobile teams usually need app identity, version, build, environment, and screen context. LoopAware keeps those native submissions separate from LA Sentry error capture while still showing them in the same operator dashboard.
npm install @loopaware/react-nativeHow it works
Ship the client ID
The returned public client ID identifies the app registration. It is not a secret, but it must match the registered app identity.
Render the button
Use `LoopAwareFeedbackButton` on screens where users should be able to comment with screen and bounded product context.
Feature-to-benefit fit
Screen context
Operators can see whether feedback came from checkout, onboarding, settings, or another native flow.
App metadata
Version, build, platform, application ID, and environment make mobile feedback easier to reproduce.
Dashboard review
Mobile feedback appears beside site messages so operators do not need a separate inbox for app comments.
Use-case examples
Checkout friction
Add the feedback button to payment screens and include safe state such as checkout step or plan name.
Beta onboarding
Let beta testers comment from the exact setup screen where they get stuck.
Manual native clients
Swift, Kotlin, and other native apps can call the same REST contract after registering the mobile app.
Objections and limitations
- This is customer feedback, not mobile crash reporting or LA Sentry error capture.
- The repository ships a React Native and Expo client; separate Swift or Kotlin SDKs are not included.
- Context should contain only safe product state, not passwords, payment data, tokens, or private free-form content.
For browser JavaScript errors, use LA Sentry monitoring. For web page comments, use the feedback widget.
Implementation checklist
- Confirm the LoopAware site allows the production origin or registered app that will collect feedback.
- Choose whether contact details, sentiment, page context, and widget appearance should be enabled for this workflow.
- Review the first submissions in the dashboard with the owner or team members responsible for follow-up.
Common questions
When should teams use this mobile app feedback guide?
Add LoopAware mobile feedback to React Native and Expo apps with a registered app client, screen context, bounded metadata, and dashboard review. It is most useful when product feedback should stay connected to the same site, team, and dashboard as the rest of the customer signals.
What should teams verify after setup?
Confirm the workflow is tied to the correct LoopAware site, then check the first dashboard records with the people who will act on them.
Start with the screen that needs feedback most
Register the app, add the provider, and place the feedback button where mobile users already feel the problem.