LoopAware

Feedback widget

Website feedback without a support stack

LoopAware gives every page a small feedback bubble that visitors can use when the moment is fresh. Messages include contact, sentiment, and page context so operators can triage without guessing where the comment came from.

What the widget captures

  • Messages with email or phone contact validation at the public API boundary.
  • Optional sentiment-only feedback when a visitor has a quick reaction but no full message.
  • Origin-bound submissions, so snippets only accept traffic from configured customer sites.
  • Dashboard review, search, and per-site team access for operators who manage the account.
<script defer
  src="https://loopaware.mprlab.com/widget.js?site_id=YOUR_SITE_ID">
</script>

Implementation checklist

  • Confirm the LoopAware site allows the production origin or registered app that will collect feedback.
  • Choose whether contact details, sentiment, page context, and widget appearance should be enabled for this workflow.
  • Review the first submissions in the dashboard with the owner or team members responsible for follow-up.

Common questions

When should teams use this feedback widget guide?

Add a lightweight LoopAware feedback widget to collect visitor messages, sentiment, contact details, and page context from allowed origins. It is most useful when product feedback should stay connected to the same site, team, and dashboard as the rest of the customer signals.

What should teams verify after setup?

Confirm the workflow is tied to the correct LoopAware site, then check the first dashboard records with the people who will act on them.

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